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Instructions for taking your passport photo

  • Go to the passport booth and enter the code on the device.

  • Give your contact information.

  • Take your picture following the criteria:

    • Look directly into the camera lens, not on the screen.

    • Mouth has to be closed.

    • Neutral expression, no smiling.

    • Face straight towards the camera.

    • If you have glasses, we recommend taking your photo without them.

  • When you are happy with your photo and you think it meets all the criteria – click send!

Downloading pictures for your personal use

Go to: www.passipiste.fi/lataa

Use the same email address and code you entered at the booth.

Passikuvat 9,90€ Passipisteeltä

The photo can be used for the following applications:

  • passport

  • identity card

  • security steward licence

  • security guard licence

  • security officer licence

  • firearms handling permit

  • immigration matters (residence permit, renewal of residence permit card, residence card for the family member of an EU citizen, alien’s passport, refugee’s travel document)

Need a picture for a driving licence?
NB: We only offer electronic photos that can be used for a driving licence only after the photo has been approved to any other application mentioned above.
Otherwise you will need a paper picture. Unfortunately we do not print pictures.

Passport Photo Instructions

Your photo will be reviewed by 3 PM on the next business day (Mon–Fri) to check that it meets the police criteria. Photos taken during the weekend will be reviewed latest on the next Monday.

If your photo meets the police criteria, we will send it to the Police License Administration’s photograph server. You will receive the photograph retrieval code from the police by email and by text message sent by the police.

On the police server the photo will be usable for 6 months for any application that is listed below. For the application, you will need to use the photograph retrieval code you will receive from police.

The passport photography process at a Passipiste booth

1. AT THE STORE

  • Buy the code card at the cashier.

    • 1 code = 1 person

    • Price 9,90 €

  • At the device, insert the code and follow the instructions to have your picture taken.

  • You can take the picture as many times as you need.

  • Check your contact information before submitting the picture.

If the picture is not taken according to the guidelines, it will be rejected in the manual review. The Police is very strict with the criteria.

2. PHOTO REVIEW

  • Passipiste reviews the photo by 3 PM on the next business day (Mon–Fri).

  • A picture that meets the police criteria will be submitted to the police. You will then get a notification to the contact details you gave.

  • You will get an email if the picture is rejected.

  • Taking a new picture to replace a rejected one:

    • Use the same code as you used originally, no extra cost.

NB: Please check the junk folder of your email if you have not received any information about an approved or rejected photo by 3 PM the next business day of taking your photo.

3. POLICE ADMINISTRATION

  • Once the reviewed photo has been saved to the Police License Administration, you will receive the photograph retrieval code to use in your official application.

  • The Police will make the final decision if the photo is acceptable to your application.

  • If the Police rejects the photo, you can take a new picture at the booth at no extra cost, using the original code.

The Police photograph retrieval code is a different code than the 10-digit code you used to take your photo.

4. AT HOME

  • You can attach your photo to the application using the 7-digit retrieval code you received from the Police administration.

  • If you have used the same email address for photos of several people:

    • Once you enter the retrieval code to the application, you can identify which picture is of which person.

  • You can download the approved picture to yourself using the code you purchased at the store.

NB: You will have two different codes

The first code (10 digits) is for taking your picture at the booth and for downloading it to yourself at www.passipiste.fi/lataa.

The second code (7 digits) is a photograph retrieval code for attaching your picture to police/migri applications. You will get this code by 3 PM the next business day of taking your photo. This code will be sent to the email address and phone number you gave while taking a photo in our booth.

If you don’t get the retrieval code, please check your junk mail before contacting our customer service.